Effective Date: May 1, 2025

Protecting your privacy is important to us. This statement outlines how we collect, use, and safeguard the personal information you provide when visiting our website at twinoakswinery.com.

I. What Kind of Information Do We Collect When You Visit Our Site?
When you visit our website, our analytics tools (such as Google Analytics) automatically collect basic information about your browser and device. This may include your browser type, operating system, pages viewed, and time spent on our site. We use this data to understand how visitors use our site so we can improve their experience.

We also collect personal information when you make a purchase. This includes your name, mailing address, email address, phone number, and other relevant details needed to process payments and ship your order.

II. Sharing of Personal Information – We Don’t Do It
We do not sell, share, or distribute your personal information to any third parties or external websites. All information you provide is used solely to fulfill your orders and communicate with you about your purchase. If you opt in to receive marketing emails from us, your email address will only be used for that purpose. It will never be sold or shared with anyone else.

III. Newsletter Opt-Out
If you’ve subscribed to our newsletter or marketing emails and would like to unsubscribe, we make it easy to do so. You can click the unsubscribe link at the bottom of any of our emails or manage your preferences through your account area. You can also email us directly to be removed from the list.

IV. Consumer Inquiries and Privacy Requests
If you have any questions about your privacy, need to make changes to your personal information, or want to be removed from our communications, just send us an email at info@twinoakswinery.com. We’re happy to help.

V. Protecting Your Information
All payment information collected on our website is encrypted and processed using SSL (Secure Sockets Layer), a widely accepted internet security standard. Any data stored about you is kept in a secure database behind a firewall and is not accessible to the public.